Privacy and Personal Data Protection
Sweet Portugal, Unipessoal Lda, the entity responsible for this website, takes the privacy and protection of the data registered by its users seriously. The Sweet Portugal website guarantees its users the privacy and security of the data provided for the various services offered. Only the data necessary to provide the service is requested and collected in accordance with the explicit indications on the website and the user’s options. If so requested, the data subject has the right to access, rectify or delete the data provided.
In compliance with the new General Data Protection Regulation (GDPR), in force as of May 25, 2018, on the Protection of Personal Data, we inform you that the processing of personal data collected on the website www.sweetportugal.pt is the responsibility of Sweet Portugal, Unipessoal Lda, with the tax number 510285937, with headquarters at Rua dos Italianos, nº40, RC/DT, 4405-663 Vila Nova de Gaia.
Sweet Portugal guarantees the confidentiality of all data provided by its customers, data which is used to process the sale of goods and services and communication with customers, processing requests for information and any complaints, statistical analysis, as well as its use for direct marketing purposes.
What kind of information do we collect?
Personal data, such as first name and surname or company name, e-mail, telephone contact, VAT number, address, whenever a purchase is made through the online store on the sweetportugal.pt website. If the user is registered, this data can be used for future purchases.
With regard to the newsletter subscription process, Sweet Portugal collects data such as name and e-mail address whenever the subscriber clicks on the “Subscribe” link on sweetportugal.pt.
All data collected by Sweet Portugal is information provided with the consent of the owners. The information is collected when the owner:
- Sign up for the Sweet Portugal newsletter;
- Store at Sweet Portugal’s online store;
- Participate in initiatives promoted through the social networks where Sweet Portugal communicates (Facebook, Instagram, Linkedin, or other).
In accordance with the General Data Protection Regulation (EU) No. 2016/679, of April 27, 2016, by subscribing to the newsletter and participating in any of the situations provided for above, the holder gives their consent to the collection and processing of their personal data by Sweet Portugal, Unipessoal Lda. for the purposes of the Database regarding notifications of events, contests, invitations or communications, the use of which is exclusive, until otherwise requested by the holder.
The holder is hereby informed of the following rights:
- the right to request, at any time, that their consent to the processing of their personal data be withdrawn; as well as its rectification, updating or deletion, including the exercise of the “right to be forgotten” without compromising the lawfulness of the processing carried out, as well as the right to data portability;
- the right to be informed, in advance and on request, of the intention to use the data for a purpose other than that given in this consent, stating the data, the purposes of the processing and other relevant information;
- the right to lodge a complaint with the supervisory authority.
Other information collected
Sweet Portugal automatically collects information whenever someone visits its website. sweetportugal.pt obtains information from the user’s computer and assigns a “cookie” (a small package of information about that user) when someone visits its site. This data is not provided by the user customer – it is collected automatically as a means of facilitating links to and use of our website.
Sweet Portugal uses cookies and other similar technologies to facilitate and record which services you use on our website. These technologies can also be used when sending HTML emails.
Cookies and other internet technologies
Use of Cookies by Sweet Portugal
Cookies are small text files sent by the websites you visit and stored on your computer or mobile device. They are widely used for the operation of websites, to increase their efficiency, as well as to provide information to site owners.
Sweet Portugal uses cookies to collect information about how visitors use its website. We use the information to create reports and to help us improve the website. Cookies collect information anonymously, including the number of visitors, the sites they come from and the pages they have visited.
Cookie technology helps us to provide content tailored to visitors’ interests. Websites that offer online purchase options use cookies to record and process the information on your purchase card. Where authorized, we may associate personal information with a cookie file in such circumstances.
If you do not wish to receive cookies, you can configure your computer or mobile device to warn you whenever you receive a cookie file or disable all cookies through your browser, such as Internet Explorer or Google Chrome. If you disable cookies, you may not be able to access some of the functions listed above.
Sweet Portugal uses two types of cookies:
- Session cookies: This type of cookie is used to track the user’s journey through the site during their visit. These cookies are necessary for the website to function efficiently, but are not used to identify the user personally. Session cookies are temporary and are automatically deleted when the user leaves the site.
- Permanent cookies: This type of cookie is used to identify users whenever they access the site. These cookies are not essential for the proper functioning of the site but can optimize its use. We do not collect personal data with these cookies, but they are assigned a unique number that identifies the user when they enter the pedacosdecacau.pt website. Persistent cookies remain on the computer until they are deleted by the user.
The user’s computer browser or other software installed may restrict the use of session cookies, permanent cookies or any other type of cookie. If you choose not to allow the use of session cookies, you may not be able to use our website or certain features of our HTML emails. If you choose to allow session cookies instead of permanent cookies, you can enjoy all the features of our websites and HTML emails. In this case, however, you will need to re-enter your details each time you log in to our site or open an HTML e-mail.
Both session and permanent cookies may be used in the emails we send. In addition to cookies, some of our web pages and HTML messages include “pixel tags” that allow us to track users on our site and the recipients of our communications. These markers are used to collect data, not identifiable as personal, which helps us determine the most accessed menus, among other information that can be used to improve the services we offer our users.
Information about the user’s computer
sweetportugal.pt obtains technical information from the user’s computer whenever the user requests a page when visiting the sweetportugal.pt website. This information is obtained through the user’s browser and may include different data, such as: IP address, operating system used, internet search software (e.g. Google Chrome, Safari, Mozilla Firefox or Internet Explorer), monitor resolution and reference sites.
How do we use the data we collect?
The information collected by Sweet Portugal may be used for:
- Customer registration in the Newsletter and Shop
When a customer registers for the Newsletter or the Online Shop, we use their data to create their sweetportugal.pt account. The customer then receives an email from Sweet Portugal. - Answering questions or suggestions
We will use your email address to answer any questions or suggestions you may have. - Transfer of collected data
In order to offer you an efficient service, pedacosdecacau.pt may occasionally transfer data to other companies, such as carriers. These transfers will be carried out in accordance with the law, have no restrictions and our privacy policy remains fully applicable, particularly with regard to compliance with security measures that guarantee the confidentiality of data.
sweetportugal.pt contacts
Customers will be contacted by Sweet Portugal when:
- Register as a member of the Newsletter or in the Shop;
- They store at the online store
- Participate in initiatives promoted on the social networks where Sweet Portugal is present (Facebook, Instagram, Linkedin, or other).
Links to other websites
On this site there may be several links to other Internet sites, which are not governed by the privacy policies of sweetportugal.pt. By clicking on these links and navigating to other sites, Sweet Portugal’s privacy practices no longer apply. We therefore recommend that you carefully read the privacy statements of any website with regard to collecting, processing and disclosing your personal data.
How do we store and protect the personal data we collect? Data Protection
We want members and users of our site to have confidence when using our site, and for that reason we strive to protect all the information we collect.
sweetportugal.pt is a secure site in the online environment. Our systems are configured with data encryption technologies and standard firewall devices. When you send information to sweetportugal.pt via the Internet, your data is protected by SSL (“Secure Socket Layer”) technology, which guarantees the secure transmission of information.
How to access, update, rectify or delete information about your personal data
At any time you can view and/or update your personal data in the Online Shop (which includes your registration as a customer, data and preferences) via the “My Account” link, accessible via the main navigation bar of the site. You can change your password, address, email address, etc.
We strive to ensure that our users’ personal data is complete and as correct and up-to-date as possible, to ensure its proper use.
As stipulated by the General Data Protection Regulation, the data subject has the right to access, update, rectify or delete any information regarding their data collected and stored by sweetportugal.pt. To protect customer privacy, we will take the necessary steps to verify your identity before allowing access to personal data or making any corrections to it.
Your personal data will not be disclosed to third parties without you being informed or without your consent, when this is required by law, except in the following cases:
In addition, your personal data may be disclosed to third parties in order to:
- comply with applicable laws;
- respond to judicial and government inquiries;
- comply with valid legal processes;
- protect the rights or property of Sweet Portugal.
How do you choose whether or not to receive our communications?
You can decide at any time that you do not wish to receive further information. In this case, you can unsubscribe from these communications by clicking on “Remove”.
We will include, in all our emails and other communications, instructions for canceling the sending of promotional information and other information.
Changes to the Privacy Policy
This Privacy Policy was drawn up and published on the sweetportugal.pt website on May 19, 2023. If there are any changes to the Privacy Policy, these will be sent to you and you will be asked to accept the new conditions. In the event that you do not accept the new conditions, we will no longer be able to offer you the services available on our site.
If you wish, at any time, to stop being part of the Sweet Portugal database, you can exercise this right through the following means:
E-mail: geral@sweetportugal.pt
Address: Sweet Portugal, Rua dos Italianos, nº40, RC/DT, 4405-663 Vila Nova de Gaia
If you have any questions about our Privacy Policy, please do not hesitate to contact us.
